Rate Payer Portal & Ratepayer Apps UAT

Integrated Digital Addressing and Revenue Management System Phase 3 – Segment 1

This controlled documentation supports business-led User Acceptance Testing for the Rate Payer Portal (web) and Ratepayer Apps (iOS and Android). Both applications serve ratepayers and share common test coverage areas, but are maintained as separate test suites with independent navigation.

Document status

Version: 1.0 Status: Ready for UAT execution Classification: Controlled UAT Copy Credentials: Not included

Applications covered

Rate Payer Portal (Web)

Web-based portal for ratepayers to manage identity, properties, bills, payments, receipts, claims, and account settings.

Area	Test series	Cases
Ratepayer Portal	RPP	16
Ratepayer Portal Authentication	RPP-AUTH	16
Subtotal		32

Ratepayer Apps (iOS & Android)

Native mobile apps mirroring portal functionality with app-specific navigation, biometric login, onboarding, and receipt sharing.

Area	Test series	Cases
Ratepayer Apps	RPA	16
Subtotal		16

Combined total: 48 cases

How to use this site

1. Review the UAT scope, roles, entry criteria, environment, and evidence rules.
2. Navigate to the application section (Portal or Apps) relevant to your test cycle.
3. Assign acceptance-test pages to the appropriate business testers.
4. Execute each test against the recorded release/build and controlled data.
5. Record result, actual outcome, evidence, and defect reference.
6. Retest fixes and execute affected regression cases.
7. Complete the final acceptance decision and sign-off.

Result values

Result	Meaning
PASS	Expected business outcome achieved with acceptable evidence.
FAIL	Actual outcome materially differs from the expected result.
BLOCKED	Execution cannot continue because a prerequisite or dependency is unavailable.
NOT RUN	Case has not yet been executed.
N/A	Case is not applicable and includes an approved justification.